Optometrists

Your exam and optical sales have different payment patterns

The patient who pays an exam copay and the patient who buys premium eyewear may use the same counter, but the transactions have different sizes and economics. Contact lens subscriptions and phone orders add another layer.

Optometrist examining a patient's eyes with a slit lamp

What we review

Separate payment streams

We separate the payment streams in the analysis.

Duplicate system costs

We check whether the practice management and optical POS systems create duplicate costs.

Recurring billing

We review recurring billing and failed-payment recovery.

Buying group arrangements

We compare any buying group payment arrangement with other practical options.

HSA and FSA cards

We examine how HSA and FSA cards work across your channels.

Eyeglasses on an optical display

One merchant account or two?

Whether the exam practice and dispensary should use one merchant account or separate accounts depends in part on ownership, operations, and provider requirements. We will first understand how your businesses are organized, then discuss the payment implications with you.

Frequently asked questions

The patient who pays an exam copay and the patient who buys premium eyewear may use the same counter, but the transactions have different sizes and economics. We separate the payment streams in the analysis so you can see which transactions drive the cost.
It depends in part on ownership, operations, and provider requirements. We first understand how your businesses are organized, then discuss the payment implications with you.
We check whether the practice management and optical POS systems create duplicate costs, and we compare any buying group payment arrangement with other practical options.
Contact lens subscriptions and phone orders add another layer to the payment picture. We review recurring billing and failed-payment recovery so those orders keep flowing.
We examine how HSA and FSA cards work across your channels. Eligibility questions belong with the plan administrator or a qualified tax adviser. Send a recent statement and the names of your exam and optical systems to start a complimentary payment audit.

One statement. A clear answer. No pressure.

Send a recent statement and the names of your exam and optical systems. We will show you which transactions drive the cost.