Straight answers from people who know payments
Business owners come to us with questions they should be able to get answered plainly: What am I paying? Why did my fees change? Does this POS still make sense? Can I simplify how my locations collect and reconcile payments?
We review the numbers, listen to how your business works, and compare practical options. Penguin works with multiple processing and technology providers. When a change makes sense, we help with selection and implementation and remain involved after the account is live. When it does not, we say so.
What we help with
Meet the team
Anna Lam, Founder
Anna started Penguin to give business owners a clear answer about payments and someone to call when the answer leads to action. She works with clients on pricing, system selection, and the details that affect daily operations.
Charlie Burwinkle
Charlie spent 15 years in relationship banking before moving into payments. For more than 20 years, he has helped business owners evaluate payment technology, pricing, and contract terms.
Jon Hanson
Jon brings more than 20 years of B2B and B2C marketing experience, including work in radio, professional sports, and digital marketing.
